Shipping Policy

At Leolux Lighting Solutions, we are dedicated to ensuring a smooth, timely, and reliable delivery experience for all our customers. This Shipping Policy outlines key details regarding the processing, shipping, and delivery of products purchased through our website.

1. Shipping Timelines
We aim to process and dispatch your orders as efficiently as possible. Our standard timelines are as follows:

Order Processing: Most orders are processed and prepared for shipment within 2 business days of purchase.

Delivery Time: Once dispatched, orders are typically delivered within 7 to 10 business days, depending on your location and the logistics provider’s schedule.

Please note: Delivery times are estimates and may be affected by factors such as regional access, weather, holidays, or carrier delays.

2. Shipping Methods
We collaborate with trusted courier and logistics partners to ensure safe and efficient delivery. Shipping methods are selected based on your location and the most reliable services available in your area.

3. Shipping Fees
Shipping charges are calculated based on the following:

Selected shipping method

Package size and weight

Delivery destination

All applicable shipping fees will be clearly shown at checkout before you confirm your order.

4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. Use this number to track your shipment and get real-time delivery updates.

5. International Shipping
At present, Leolux Lighting Solutions serves customers within India. We are working on expanding our services and plan to offer international shipping in the near future.

6. Order Changes & Address Updates
If you need to update your shipping address or make changes to your order, please contact us as soon as possible at 📧 info@leoluxlightingsolutions.com
We will do our best to accommodate your request, but changes cannot be guaranteed once an order has been shipped.

7. Delivery Issues
If you experience any issues such as delayed delivery, damaged items, or missing shipments, please notify us immediately at 📧 info@leoluxlightingsolutions.com
Our team is committed to resolving your concerns promptly and ensuring your satisfaction.

8. Holidays & Peak Season Delays
Please note that during festivals, promotional sales, or high-demand periods, delivery times may be extended due to increased shipment volumes. We appreciate your patience and understanding during such times.